Returns & Exchange Policy

At Wrap Shopee, we stand by the quality of our electronics and offer a hassle-free 30-day return policy for all original, unopened devices. If your gadget arrives defective or doesn't meet your expectations, we are committed to making it right with a swift replacement or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the item you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Securely pack the electronic device in its original manufacturer packaging, including all accessories, manuals, and cables provided.

• 3.
  Ship It Back

  Affix the prepaid shipping label sent to your email and drop the package off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or dispatch a replacement within 3-5 business days.